Privacy Policy
Effective Date: July 6, 2025
At Archtra, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide:
- Name and contact details
- Email address
- Phone number
- Project details and requirements
- Consultation requests
Automatically Collected:
- IP address and device information
- Browser type and version
- Pages visited and session duration
- Referring website details
- Cookies and tracking data
Note: We do not knowingly collect sensitive personal data like financial information, government IDs, or biometric data through our website.
2. How We Use Your Information
We use your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Service Provision | To respond to inquiries, provide consultations, and deliver our architectural services |
| Communication | To contact you regarding your project or respond to your requests |
| Website Improvement | To analyze user behavior and enhance our website experience |
| Security | To maintain website security and prevent fraudulent activities |
| Legal Compliance | To meet our legal and regulatory obligations |
Our Promise: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Third-Party Services
We may use these third-party services that collect certain user data:
- Google Analytics – For website traffic analysis and user behavior tracking
- Contact Form Plugins – To process and manage your inquiries
- Hosting Services – To store and maintain our website data
- Embedded Content – Including maps, videos, and portfolio displays
Each third-party service provider has its own privacy policy governing their use of your information. We recommend reviewing these policies for complete understanding.
4. How We Protect Your Data
We implement appropriate security measures to protect your personal information:
Technical Measures
- SSL encryption (HTTPS)
- Secure server infrastructure
- Regular security updates
- Firewall protection
Organizational Measures
- Limited employee access
- Data access protocols
- Staff training on data protection
- Secure document handling
Important: While we implement robust security measures, no internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
5. Your Data Rights
You have the following rights regarding your personal data:
| Right | Description |
|---|---|
| Access | Request copies of your personal data we hold |
| Correction | Request correction of inaccurate or incomplete data |
| Deletion | Request deletion of your personal data under certain conditions |
| Restriction | Request restriction of processing your data |
| Objection | Object to our processing of your personal data |
| Portability | Request transfer of your data to another organization |
To exercise any of these rights, please contact us using the information provided at the end of this policy.
6. Data Retention Period
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Maintain business records as required by law
- Resolve disputes or enforce our agreements
- Protect against legal claims
Typical retention periods:
- Active clients: Duration of service + 7 years
- Inquiries: 2 years from last contact
- Website analytics: 26 months
7. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a child:
Please contact us immediately at privacy@archtra.com and we will promptly delete such information.
8. Policy Updates
We may update this Privacy Policy periodically to reflect:
- Changes in our data practices
- New legal requirements
- Improvements in our services
We will notify you of significant changes by:
- Posting a notice on our website
- Sending an email notification (for registered users)
- Updating the “Effective Date” at the top of this policy
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
For any questions about this Privacy Policy or your personal data:
Studio Address
Rehmani Chowk, Gali No. 4
Saharanpur, Uttar Pradesh
India